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Ethics and compliance

The way we do business

William A. Cook Australia Pty. Ltd. is part of the Cook Group family of companies that have a shared goal of empowering our employees, customers and communities. Our Cook Group Global Ethics & Compliance Program grew from founder Bill Cook’s strong belief that you should treat others the way you’d like to be treated. In fact, everything we have done since day one has been based on one simple thought: Do the right thing.

When the company got too big for Bill to explain his philosophy to everyone in person, he wrote it down. These days, we have an active Ethics & Compliance team and a program that will carry the company culture on to future generations of employees.

How we approach our most valuable relationships


The physician-patient relationship is sacred. This relationship should be supported but not interfered with. We have a responsibility to protect the patient’s right to quality care, access to information and privacy.


We believe customers deserve a strong partner who treats them fairly and honestly. This also applies to clinicians as well as our distribution partners and supply chain customers.


We work openly, honestly and transparently with government agencies. We’re not afraid to speak up when we think something should be done differently in the interest of patients and progress.


Being a strong community partner is good for the local community, good for local business and good for our own employees. We contribute more than money; we give time, leadership and ideas.

Each other

We’re driven by personalities and passion, not egos. We treat our employees like adults and ask that everyone at Cook accept responsibility for their own successes and failures.

Code of Conduct

The foundational document of the program is our Code of Conduct (Code). The Code describes how we are expected to behave as we conduct business. To learn more about the program, download the Cook Group Global Code of Conduct.